Warranty
Backed by decades of craftsmanship and manufacturer-grade warranties, so your investment is protected long after install day.
- Family-owned, serving DFW 20+ years
- 2,400+ windows and doors installed
- BBB Accredited
- 5.0 rating on Google
How Coverage Works
Two Warranties, Not One
Every project is covered from two directions — and it’s worth understanding which is which.
The Manufacturer’s Warranty
Covers the product itself — the glass, the frame, the hardware. It comes from Marvin, ProVia, Andersen, Pella, or Burris depending on what goes in your home, and terms vary by product line.
Our Installation Warranty
Covers the workmanship: how the unit was set, sealed, and finished. That’s the part we control, and the part a cheaper installer tends to get wrong.
One Number to Call
You don’t have to work out whose problem it is. Call us and we’ll figure out whether it’s a product issue or an installation issue, then handle it from there.
By Brand
Manufacturer Warranty Information
Each manufacturer publishes its own terms. Reach out and we’ll point you to the exact document for your product line and glass package.
Questions About Coverage?
Call or text us and we’ll walk you through exactly what applies to your project.
Common Questions
Warranty FAQ
What warranty comes with my windows or doors?
Two separate things cover your project: the manufacturer’s warranty on the product itself, which comes from Marvin, ProVia, Andersen, Pella, or Burris depending on what you choose, and our own installation warranty on the workmanship. We walk you through both as part of your estimate, before you sign anything.
Where can I read the manufacturer warranty for my product?
Each manufacturer publishes its own warranty terms, and they vary by product line and glass package. Reach out and we’ll point you to the exact document for what’s going in your home.
What does the installation warranty cover?
Our installation warranty covers the workmanship — the part we control. For the full current terms, contact us directly at (682) 209-1449 or support@goinggreenconcepts.com and we’ll walk you through it.
Does the warranty transfer if I sell my home?
Transferability depends on the specific manufacturer and product line. Ask us before you list the house and we’ll confirm what applies to your installation.
Who do I call if something isn’t right?
Us. Call or text (682) 209-1449. You’ll reach a real person rather than a call centre, and we’ll sort out whether it’s a product issue for the manufacturer or an installation issue for us.